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Please reach out to us if you cannot find an answer to your question.
Step 1- Complete the inquiry form
Step 2- If your inquiry form is submitted over the weekend you can expect me to contact you the following Monday. If an inquiry is submitted Monday-Thursday you can expect to hear from me within 24-48 hours.
Step 3- After we've gone over all the details and you're ready to proceed with payment, I will send over the invoice as well as payment options.
Full details here.
Yes, we service all of Houston's surrounding areas and are willing to travel outside of Houston as well.
Delivery is calculated by mileage.
Yes, we can ship your custom items with shipping costs added.
Yes, Pickup is an option. The address will be given at the time of pick up.
To avoid the disappointment of not having your event date or items available, we suggest you contact us the earliest you can or at least 3 weeks prior to the event date.
We can take last-minute orders, it would just depend on the availability.
Any event that requires arranging.
And much more!
All deposits made to hold the date of your event are non-refundable. In the event that your event is canceled, a credit will be held on your account and can be used in the future.
With our wide range of services we provide, We currently do not have a minimum requirement on our orders.
We do have a few items that do have a minimum to order for example our fruit cups are min 2 dozen etc.
The latest an install can be picked up will be 12 a.m. Any additional time will be charged by the hour
Absolutely! All items and props are available to be rented out separately.
Balloons do not perform well under the Texas heat. I suggest keeping your balloons in a shaded area, out of direct sunlight to be safe. Lighter colors do better in the direct sun.
Disclaimer: I cannot guarantee your balloons will last all day once they have been installed in the sunlight or heat.
Yes, of course. If you have an allergy or preference for a different fruit, we can definitely get that changed for you.
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